The Client Isn’t Always Right?

April 10, 2017

We always hear "The Client is Always Right!" No! I am not sure who thought this was a value added process in business but they were wrong. In 8 minutes I am going to tell you why this is a mistake and disaster waiting to happen in your business. The expectation of excellent service should always be right. It is not our job to please everyone especially if the client's idea conflicts with a standard in our business.   

Watch Now: